Terms of Service

This website is operated by Velora. Throughout the site, the terms "we", "us" and "our" refer to Velora. By visiting our site and/or purchasing from us, you agree to the following terms and conditions.

1. Online store terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose.

2. Products and pricing

We make every effort to display product colors and images as accurately as possible. Prices are subject to change without notice. We reserve the right to discontinue any product at any time.

3. Orders

We reserve the right to refuse or cancel any order, for example in case of suspected fraud or pricing errors. If we cancel an order after payment, we will issue a full refund.

4. Product use

Velora heated briefs are comfort and wellness products and are not medical devices. They are not intended to diagnose, treat, cure or prevent any disease. Follow the included instructions, avoid using the highest heat level while sleeping, and consult a doctor if you are pregnant, have a medical condition or experience severe or unusual pain.

5. Returns

Returns and refunds are governed by our Refund Policy.

6. Limitation of liability

To the fullest extent permitted by law, Velora shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.

7. Changes to these terms

We may update these Terms of Service at any time. Changes take effect as soon as they are posted on this page.

8. Contact

Questions about these terms can be sent to thepalmcare@outlook.com.